OIBorthoNOW gives OIBortho patients direct access to orthopaedic guidance — any time of day, any day of the week. No appointment. No waiting room. No ER.
Something hurt? Don’t wait until Monday.
Available 24/7. Average response: 3 minutes.
The Problem With Getting Hurt After Hours
It’s Saturday night. Your knee is swollen after a fall. Your shoulder doesn’t feel right after a game. The pain in your hip that you’ve been ignoring just got worse.
Most orthopaedic practices close at 5pm. And for patients dealing with injuries outside of business hours — which accounts for more than half of all OIBortho patient contacts — the choices feel limited: wait until Monday, sit in a crowded emergency room for hours, or try to self-diagnose online.
None of those options get you to the right answer fast.
OIBorthoNOW, powered by HURT!, is OIBortho’s answer to that gap. It’s available directly on the OIBortho website, 24 hours a day, 7 days a week. When you’re hurt and don’t know what to do, you start a chat — and an orthopaedic-trained clinical team member responds in an average of 3 minutes.
Not a general nurse line. Not an AI chatbot. A trained team that understands musculoskeletal injuries and gives you a clear, specific answer.
Should I Go to the ER or Urgent Care for an Orthopaedic Injury?
This is the question most patients are trying to answer at 10pm on a Sunday. And it’s exactly the question OIBorthoNOW is built to answer.
Emergency rooms save lives — but they’re built for emergencies, not orthopaedic evaluations. For musculoskeletal injuries like torn ligaments, fractures, dislocated joints, or swollen knees, an ER visit frequently ends without a specialist evaluation. Patients leave with instructions to follow up with an orthopaedic surgeon — a referral they still have to schedule, with a specialist who has never met them, starting from scratch.
The OIBortho Ouch Clinic is different. It’s OIBortho’s orthopaedic urgent care — staffed by the OIBortho team, with orthopaedic imaging on-site. When OIBorthoNOW directs you there, you’re not going to a general urgent care. You’re going to the right people for the right injury, with the right tools to evaluate it.
The difference between the ER and OIBortho’s Ouch Clinic isn’t just comfort or wait time. It’s whether you leave with an orthopaedic specialist’s evaluation and a real plan — or a piece of paper and another appointment to make.
Not sure if your injury needs urgent attention?
3-minute response. Available tonight.
How OIBorthoNOW Works
Step 1 — Open OIBorthoNOW on the OIBortho website
No app to download. No account to create. Works on any phone or computer.
Step 2 — Describe your injury
An orthopaedic-trained clinical team member responds in an average of 3 minutes. You describe what happened, where it hurts, and when it started.
Step 3 — Get a clear recommendation
Based on what you share, the OIBorthoNOW team will tell you exactly what to do next — whether that’s visiting the Ouch Clinic right away, scheduling an urgent appointment, or monitoring your symptoms at home.
Step 4 — Go to the right place, the first time
If you need to be seen today, the Ouch Clinic has OIBortho’s orthopaedic team and on-site imaging ready. No wrong turns. No wasted visit.
Step 5 — Stay inside the OIBortho system
Whether your injury needs rest, rehabilitation, or surgery, you’re already in OIBortho’s system from your first message. No starting over. No repeating your story to a new team.
Ready to get guidance?
Free to start. No appointment needed. 24/7.
Why Fast, Accurate Guidance Affects Your Recovery
Speed matters differently in orthopaedic injuries than in many other conditions.
A knee that’s properly evaluated in the first 24–48 hours is often easier to treat than one that’s compensated around for weeks. A shoulder with the right imaging early can avoid months of guessing and incorrect management. A hip fracture that’s caught fast leads to a very different outcome than one that’s dismissed as a strain.
Getting to the right specialist from the first contact — rather than through an ER referral chain — shortens the distance between injury and recovery.
54% of OIBorthoNOW contacts happen at night or on weekends. Of those patients, half went on to an in-office OIBortho appointment. Nearly 1 in 3 were new to OIBortho entirely — they found the right orthopaedic team for the first time because OIBorthoNOW was there when they needed it.
Frequently Asked Questions About OIBorthoNOW
Is OIBorthoNOW free to use?
Yes. OIBorthoNOW is free to use. No cost to start a chat, get guidance, or receive a recommendation. If your injury requires an in-person visit, the Ouch Clinic is billed through your insurance or standard rate — the guidance itself costs nothing.
Do I need to be an existing OIBortho patient to use OIBorthoNOW?
No. OIBorthoNOW is open to any patient. Nearly 1 in 3 patients who connect through OIBorthoNOW are new to OIBortho. If you don’t have an orthopaedic surgeon and something hurts, OIBorthoNOW is where to start.
What types of injuries can OIBorthoNOW help with?
OIBorthoNOW is built for musculoskeletal injuries — knee, hip, shoulder, spine, foot, ankle, wrist, and hand. If it involves bones, joints, muscles, or ligaments, OIBorthoNOW is the right first call.
Is OIBorthoNOW available on weekends and holidays?
Yes. OIBorthoNOW is available 24 hours a day, 7 days a week — including weekends and holidays.
How quickly will I get a response?
The average response time is 3 minutes.
What if my injury turns out to need surgery?
OIBorthoNOW gets you to an OIBortho specialist as quickly as possible. If your injury requires a surgical procedure, the OIBortho surgical team — who already knows your case from your first contact — handles your evaluation and next steps.
What’s the difference between OIBorthoNOW and going to a general urgent care?
General urgent cares treat a wide range of conditions and are not orthopaedic-specific. OIBorthoNOW connects you with an orthopaedic-trained team first — and if you need to be seen in person, may direct you to the OIBortho Ouch Clinic, which is orthopaedic urgent care staffed by the OIBortho team with on-site imaging.
Is OIBorthoNOW a video call or telehealth service?
No. OIBorthoNOW is chat-based — you type, the clinical team responds. No video required. It works on any smartphone or computer.
What happens after I use OIBorthoNOW?
Based on your conversation, you’ll receive a clear recommendation — visit the Ouch Clinic, schedule an appointment, or monitor at home. If you’re directed to the Ouch Clinic, your OIBorthoNOW conversation is already part of your record when you arrive.
Can OIBorthoNOW help me decide if I should go to the ER?
Yes. If your injury requires emergency care, the OIBorthoNOW team will tell you. OIBorthoNOW is not a replacement for emergency services — it’s a way to get an expert’s answer before you decide where to go.
Don’t wait until Monday.
If something hurts — tonight, this weekend, right now — OIBorthoNOW connects you with an orthopaedic expert in minutes.
Available 24/7. No appointment. No registration. Average response: 3 minutes.