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Career: Front Desk Receptionist - Wall

This position was posted on: 03/07/2024
The OIBO team is looking for a friendly and professional Front Dest Receptionist to interact with patients and manage administrative tasks.

Front Desk Receptionist - Wall

- Full-time/Part-time/ Per Diem Front Desk Receptionist - Wall posted on 03/07/2024 Wall Location

The Front Desk Receptionist is responsible for interacting with patients and managing administrative tasks for the medical team. The front desk is integral in collecting, interpreting, and relaying information to MAs, CAs, and Doctors to ensure patient satisfaction.


Role and responsibilities include, but not limited to:

  • The Front Desk Receptionist is responsible for interacting with patients and managing administrative tasks for the medical team. The front desk is integral in collecting, interpreting, and relaying information to MAs, CAs, and Doctors to ensure patient satisfaction.
  • Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
  • Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
  • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
  • Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
  • Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing, and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
  • Helps patients in distress by responding to emergencies.
  • Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
  • Maintains operations by following policies and procedures, reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.

Qualifications:

  • High School Diploma
  • Effective communication skills
  • Customer Service Mentality
  • Organization Skills

Physical Requirements & Working Conditions:

  • Must be able to lift/pull 50 pounds
  • Sitting/standing for long periods of time
  • Must be able to bend and lift

OIBO - Job Application

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    We listen. We collaborate. We Serve.

    Compassionate Orthopedic Care In New Jersey

    Patients deserve personalized, outcome-driven care provided by physicians who genuinely care about them. As medicine has become more corporate and transactional, OrthoNJ prioritizes exceptional doctor/patient relationships. This is why we say we have The Power to Put Patients First.

    Why Work for OIBO

    Orthopaedic Leaders in NJ

    If you are a dedicated to making a difference and looking for a rewarding opportunity in the medical industry, we encourage you to apply for this position. We offer competitive compensation and a supportive work environment where you can grow and thrive as a healthcare professional!

    If you have any questions, just reach out, I can clarify! Thank you very much!

    We listen. We collaborate. We Serve.

    Compassionate Orthopaedic Care In New Jersey

    Patients deserve personalized, outcome-driven care provided by physicians who genuinely care about them. As medicine has become more corporate and transactional, OrthoNJ prioritizes exceptional doctor/patient relationships. This is why we say we have The Power to Put Patients First.

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